"Helping People To Fight Against Poverty"

Call Us

01-5104360
026 522 523

Our Location

Tallo Kopchey, Dhankuta
Subidhanagar, Kathmandu

"Helping People To Fight Against Poverty"

Call Us

01-5104360
026 522 523

Our Location

Tallo Kopchey, Dhankuta
Subidhanagar, Kathmandu

Completed projects/ Sustainable Use of Technology for Public Sector Accountability in
Nepal (SUSASAN)

Sustainable Use of Technology for Public Sector Accountability in Nepal (SUSASAN)

Funding Agency/Donor: GAC (Global Affairs Canada) through Center for International Studies and Cooperation (CECI Nepal)

Start Date

1st April, 2017

Total Approved Budget NPR

2,07,31,769/-

Total Direct beneficiaries

800 HH

Completion Date

30th March, 2021

Budget Performance NPR

2,07,31,769/-

Indirect Beneficiaries

Approx. 20000 Women and Marginalized communities including youths

Brief Description of project

Sustainable Use of Technology for Public Sector Accountability in Nepal (SUSASAN) a four-year project came into implementation from 1st April 2017 with a main objective to leverage and mainstream integrated technologies for promoting good governance and social accountability in Nepal. The project was designed to provide technical and financial assistance to LGs for developing better and inclusive policies, practical programs and budget allocation so as to make the LGs more visionary, practical and accountable to citizen. Furthermore, to promote the practice of deliberative decision making in the LGs and to impart better understanding of democratic local governance through optimum engagement of women and marginalized groups and constructive citizen engagement for improving the access of vulnerable and marginalized communities to legal and economic opportunities have been felt necessary.

Project Objective

  • The main objective of the project was to leverage and mainstream integrated technologies for promoting good governance and social accountability in Nepal.

The project ultimately aimed

  • To encourage equitable and inclusive participation, particularly from women and marginalized groups, during democratic decision-making processes through the use of integrated technology
  •  The project aimed to bridge the gap between public service providers and receivers specially the women and marginalized groups with the use of integrated technology.
  •  To enhance the accessibility of women and marginalized communities to get more of the benefits of public services and at the same time, it envisages to assist public sectors for being more responsive and accountable in catering services to the marginalized group enabling them for ensuring constructive citizen engagement in democratic citizenry processes of local governments.

Project Area

Bagmati Rural Municipality, Konjyosom Rural Municipality

Focus of project

Good Governance and Accountability

Major activities

  • Enhancing Citizen Engagement and Influence: The project enhanced the capacity of citizens, WMG to participate in and influence decision making processes at local government levels, through integrated technologies.
  •  Establishment of Techno-hubs: Established Techno Hubs (THs) at municipal/ rural municipal and community levels, within existing facilities of government, civil society organizations and in community centers. The Techno Hubs are being used by the CSOs, communities, WMG, to access relevant data/information to hold local government accountable, developing off line mechanisms linking with online technology.
  • E-governance Capacity Building and Accountability: The project worked with local governments to build their capacity toward E-Governance. The project was able to facilitate the development/ adaptation of technological governance tools and provide technical ongoing support for better use of the tools and mechanisms for data collection, information sharing and accountability.

Achievements

  •  Increased leadership role of representatives especially WMGs to use accountability tools and ensure constructive citizen engagement.
  •  Eased the access to information by citizens about the services and deliveries of LGs through integrated technology. (www.konjyosom.susasan.org), (www.bagmati.susasan.org), IMS.konjyosom.susasan. org., IMS.bagmati.susasan.org, Mobile Apps of working LGs.
  •  Increased spaces for citizens’ engagement through the use of Infrastructure Management System, Audio Messaging System, mobile apps and the contents of data portals.
  •  Well informed and sensitized citizens to participate in different processes of local governments from involvement in the processes of local government from initial planning process to monitoring and evaluation of development programs.
  •  Increased efficiency of local government in dissemination of information through data portal (RM messaging system, municipal voice, point of interest, e-profiles, policies, decisions and programs/ budget etc.).
  •  Municipal and community Techno Hubs have been serving as the information through online platforms.
  •  Formulation/ update of institutional GESI policy of seven CSOs working LGs and initiatives have been started for GESI Policy implementation monitoring review by CSOs.

Lessons Learnt

  • Addressing the needs of the municipal authorities on time helps to ensure effective service delivery of local governments (programs like: Orientation to LGOA, DRR, assistance in contents development for web portal and e-profile development etc.)
  • Installation of different online and offline tools have helped local authorities to increase the efficiency of their service delivery